Should we ignore anonymous physician reviews? Are they a fair form of free speech? Or are they subject to bias and potentially libelous? See my article on KevinMD.com. Comment here or on the website!
An Oliver Wyman survey of 4,000 consumers, presented at the Health Datapalooza conference, showed that 83% use online patient-generated reviews to choose a physician. Respondents said the medical practice qualities they look for the most are professional skill, shared decision-making, respectful treatment of patients, responsiveness to phone calls and acceptance of insurance. Online reviews influence
